Terms & Conditions
MFPA’s Online Shop is a department of MFPA Ltd. and is a trading company of Mouth and Foot Painting Artists.
Availability of goods and prices
Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that occasionally goods ordered may, be sent to you in installments. We will make every effort to advise you (by email or telephone) if this is the case.
We make every attempt to ensure that all prices on our website are accurate, however discrepancies may occur. If we discover an error in the price of goods already ordered we will inform you as soon as possible and ask that you reconfirm your order at the correct price, whilst also giving you the option to cancel it. If we are unsuccessful in contacting you we will consider the order cancelled. If we cancel your order, you will receive a full refund.
International Shipping
If your delivery address is not within Canada, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; we advise each customer to contact local customs office for further information. You should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Validity
By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.
Your Undertakings and Warranties
You warrant that the information given on your order form is complete and accurate.
Acknowledgement of Order
When you have completed your order you will be sent an e-mail confirmation. It will state the products on order with the total cost, including shipping and handling charges. If for any reason your order cannot be processed, a representative from our customer service team will contact you.
Our Contract
No contract for the sale of any product will subsist between you and us until the product(s) ordered have been dispatched. Once your order has been dispatched, it amounts to an acceptance by MFPA’s Online Shop of your offer to buy goods. Where an order is to be fulfilled in installments, those products yet to be dispatched will not form part of our contract with you. You must check that the details of your order are accurate as soon as possible and you should print out and keep a copy for your reference.
Data Protection
MFPA will keep a record of your address details with the intention of sending your order. The e-mail information you enter into our registration forms may be collected and stored briefly by us so that we may contact you in relation to the nature of your attempted transaction, even if you do not confirm the transaction. Your email address may be used to send operational emails to inquire as to why the purchase was not completed. Our aim is simply to provide you with the highest level of service that we can and your email address will not be shared with any other company. See our company Privacy Policy for more information.
Payment
All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and MFPA’s Online Shop will not be liable for any delay or non-delivery.
Returns
Your statutory rights as a consumer are not affected if, for any reason, you wish to return a product.
Damaged goods or incorrect deliveries
Our warranty contained in ‘Goods & Services’ above is subject to the following conditions: (i) the goods must be stored in appropriate conditions; if you do not store them in appropriate conditions we cannot be held responsible for faults or problems that arise as a result; (ii) any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within seven days of the delivery date, stating the nature of the shortage/defect and quoting the invoice no.; failure to notify us will deem you to have accepted the goods. In some cases MFPA’s Online Shop may require you to return the defective goods to MFPA’s Online Shop at its cost. Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we can at our option make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you. In addition for defective goods we will refund you reasonable costs incurred for postage of the goods, but we shall have no further liability to you. If you do not notify MFPA’s Online Shop accordingly, MFPA’s Online Shop shall have no liability for any defects and you shall be bound to pay for the goods.
Force Majeure
MFPA’s Online Shop shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Limitation of Liability
Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you, in the relevant transaction.
Invalidity of Terms and Conditions
If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be affected.
Governing Law and Jurisdiction
These terms shall be governed by and construed in accordance with the province of Ontario.
Promotion Code Terms & Conditions
Promotional codes entitle you, at the time of ordering, to a saving on a new order placed with MFPA’s Online Shop.
Promotion codes are only valid for orders placed online.
Promotion codes entitle you, at the time of ordering, to a saving on a new order placed with MFPA’s Online Shop. MFPA’s Online Shop reserves the right to decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed. Promotion codes are only valid for a limited period of time. The expiry date will be publicized with the relevant promotion code. Only one promotion code can be used per order. Promotion codes are not valid in conjunction with any other promotion. Offer is not valid on sale items or other discounted items.
In the event of product returns, refunds will be given for cash used in the original purchase once the discount is applied, less any shipping costs charged on the original order.
In the event of part of the order being returned, the value of the discount applied on that order will be spread between the goods proportionately. The sum in cash exceeding this value, less any shipping costs charged on the original order, will be returned to the customer. The promotional discount will not be applied to replacement items, if the offer is still valid at the time of making a return – you should place a new order using the original promotional code.
In the event of any returns meaning that the order no longer qualifies for the promotion advertised, MFPA’s Online Shop reserves the right to deduct the value of the offer from the refund.
Should a 3-for-2 or 4-for-3 offer is advertised the cheapest item is free.
MFPA’s Online Shop reserves the right to change these Terms and Conditions at any time.
MFPA’s Online Shop reserves the right to terminate the validity of any promotional code at any time.